Is Car-Rentals.com the cheapest?

Yes, we offer a guarantee of the lowest price - because we compare various retailers, we can always offer you the best price in town.

What do I need to do when picking up a car?

To pick up your car, you will need your voucher, passport, driver's license and a credit card. It is very important that your driver's license and credit card are in the same name as the main driver. Keep in mind that the local rental company will reserve a certain amount on your credit card as a deposit. This requires the PIN code for your credit card. If your driver's license is foreign (for example, in Chinese), you must bring a translation with you. Only your original passport and driver's license will be accepted - a copy is not sufficient.

Are there any additional costs?

Our rates are all-inclusive. Our reservation department will inform you in advance should additional costs apply. You can always cancel your booking free of charge if you do not agree (this must be done at least 48 hours prior to the start of the car hire period).

What kind of insurance is applicable to my car rental?

In general, Liability Insurance, Fire Insurance, All-Risks Insurance and Theft Insurance are included in the cost of your rental car.

What is a worry-free label?

Only rental companies with a high level of customer satisfaction are eligible to be included in our Worry-Free selection. This rate includes excess cover and unlimited kilometres. Your vehicle will be provided and must be returned with a full tank of fuel. With a vehicle from our Worry-Free selection, you can travel with peace of mind and no hidden costs.

How can I change or cancel my reservation?

You can cancel your reservation through "My Account". We recommend contacting us by phone if your changes to your booking or cancellation takes place at short notice (48 hours or less).

When will I get a confirmation of my booking?

Most reservations will receive confirmation within minutes after payment takes place. We recommend contacting our Booking Department for last minute reservations (pick-up within 48 hours).

Car-Rentals.com

19-04-2025

Good. Unaware it was 3rd

Good. Unaware it was 3rd party

14-04-2025

Easy peasy

12-04-2025

Very good

06-04-2025

This all seemed fine

31-03-2025

I was hesitant to book

I was hesitant to book a car from Unirent as I have no previous experience with them, and I prefer to use well known car hire companies because of issues I have had using less well known companies in the past. It worked out fine however because all my dealings at the airport where with Eurocar and I don’t really understand the reasoning behind the Unirent brand especially as I was in two minds not to book a car from them and choose and alternative brand instead.

17-03-2025

Fine. Happy

16-03-2025

Terrible. I booked about 6

Terrible. I booked about 6 times. E Rey time my credit card failed. It must have been a problem with the website on a Saturday morning. I almost gave up but tried after several hours. Experience was good. O was hesitant to rent from dollar but it was fine.

12-03-2025

Exceptionally efficient.

07-03-2025

Very easy website and good

Very easy website and good communication between booking the car and picking it up.

For a first timer renting

For a first timer renting a car oversea, it can be confusing to me that there are 2 to 3 "companies" handling the reservation. After I had reserved online, I received an email from cse.easyterra.com. giving me voucher from car rental schiphol with alamo logo. And then there was the reservation team emailing me from cse.easyterra.com that sign off with Auto Europe. I had reserved with excess cover and when I had reached the airport alamo counter, they also ask if I needed additional insurance. It was overwhelming to me that there is multiple point of contact and the decision making was made difficult by the reservation excess cover and the point of collection insurance coverage question. I wish there is only 1 point of contact in the email leading up to collection of car. Otherwise, there better be an introduction of the companies involved in the first reservation email. The excess coverage also need to be sorted out properly. Service over profit is the way to go, please. Thank you.

01-03-2025

The pre messgaes sent, especially

The pre messgaes sent, especially regarding insurance was great, it was not needed, bit appreciates. Seemleas.

28-02-2025

Very good Easy

Great - quick, easy to

Great - quick, easy to use.

27-02-2025

Very good highly recommended

25-02-2025

Where would you like to rent a car?

Car Rental

Car rental offers

Popular cities

Popular rental locations