What to do when I damaged the rental car?

When the rental car gets damaged during the rental period, it is important to document the damage and to inform the local rental company. Your rental company will then inform you about the further procedure, if for example the car must be exchanged or repaired. At the end of the rental, they will create a damage report.

Depending on what type of insurance you have, the rental company might charge any related damage costs to you. Again depending on what type of insurance you have booked, you might be eligible to open a claim with us after your rental, so that we can reimburse you for the damage costs in accordance with the insurance conditions.