Is Car-Rentals.com the cheapest?

Yes, we offer a guarantee of the lowest price - because we compare various retailers, we can always offer you the best price in town.

What do I need to do when picking up a car?

To pick up your car, you will need your voucher, passport, driver's license and a credit card. It is very important that your driver's license and credit card are in the same name as the main driver. Keep in mind that the local rental company will reserve a certain amount on your credit card as a deposit. This requires the PIN code for your credit card. If your driver's license is foreign (for example, in Chinese), you must bring a translation with you. Only your original passport and driver's license will be accepted - a copy is not sufficient.

Are there any additional costs?

Our rates are all-inclusive. Our reservation department will inform you in advance should additional costs apply. You can always cancel your booking free of charge if you do not agree (this must be done at least 48 hours prior to the start of the car hire period).

What kind of insurance is applicable to my car rental?

In general, Liability Insurance, Fire Insurance, All-Risks Insurance and Theft Insurance are included in the cost of your rental car.

What is a worry-free label?

Only rental companies with a high level of customer satisfaction are eligible to be included in our Worry-Free selection. This rate includes excess cover and unlimited kilometres. Your vehicle will be provided and must be returned with a full tank of fuel. With a vehicle from our Worry-Free selection, you can travel with peace of mind and no hidden costs.

How can I change or cancel my reservation?

You can cancel your reservation through "My Account". We recommend contacting us by phone if your changes to your booking or cancellation takes place at short notice (48 hours or less).

When will I get a confirmation of my booking?

Most reservations will receive confirmation within minutes after payment takes place. We recommend contacting our Booking Department for last minute reservations (pick-up within 48 hours).

Which car rental companies are compared by Car-Rentals.com at this location?

Alamo,Maggiore,LocautoRent,Hertz,Sixt,Avis,Leasys,Noleggiare,Thrifty,Green Motion,Europcar,Budget,Autovia,Drivalia,Italy Car Rent,B-Rent,Ecovia Rent,Keddy By Europcar,Flizzr,Enterprise

Car Rental Naples Central Station

26-10-2024

The instructions for pick up

The instructions for pick up should have said to call the staff for a pick up as it was a long walk in the heat and poorly sign posted. When we got there they said we should have called them for a lift!

11-09-2018

This is the 3rd time

This is the 3rd time I appear to have booked via ecarz. Seems to be good pricing every time. Thank you.

08-09-2018

Staff efficient, friendly, no hard

Staff efficient, friendly, no hard sell

14-04-2025

Easy peasy

07-10-2024

Easy and fast

28-04-2023

Easy to use website and

Easy to use website and good value

04-11-2022

Easy site to use, does

Easy site to use, does what it says on the tin!

14-10-2022

very good

11-10-2022

Sorry, no comments.

06-10-2022

this was our first experience

this was our first experience with your company it was all fabulous we look forward to our next booking with you!! well done thanks John bruce/Julia Bell peterborough Canada

05-10-2022

Excellent

24-09-2022

Useful service.

16-07-2022

Good, simple, user-friendly booking service

Good, simple, user-friendly booking service, with efficient admin and timely reminders.

29-09-2020

Absolutely fine, very efficient and

Absolutely fine, very efficient and informative.

22-02-2020

Always get the best prices

Always get the best prices and have never had a problem and have used them many times