Is Car-Rentals.com the cheapest?

Yes, we offer a guarantee of the lowest price - because we compare various retailers, we can always offer you the best price in town.

What do I need to do when picking up a car?

To pick up your car, you will need your voucher, passport, driver's license and a credit card. It is very important that your driver's license and credit card are in the same name as the main driver. Keep in mind that the local rental company will reserve a certain amount on your credit card as a deposit. This requires the PIN code for your credit card. If your driver's license is foreign (for example, in Chinese), you must bring a translation with you. Only your original passport and driver's license will be accepted - a copy is not sufficient.

Are there any additional costs?

Our rates are all-inclusive. Our reservation department will inform you in advance should additional costs apply. You can always cancel your booking free of charge if you do not agree (this must be done at least 48 hours prior to the start of the car hire period).

What kind of insurance is applicable to my car rental?

In general, Liability Insurance, Fire Insurance, All-Risks Insurance and Theft Insurance are included in the cost of your rental car.

What is a worry-free label?

Only rental companies with a high level of customer satisfaction are eligible to be included in our Worry-Free selection. This rate includes excess cover and unlimited kilometres. Your vehicle will be provided and must be returned with a full tank of fuel. With a vehicle from our Worry-Free selection, you can travel with peace of mind and no hidden costs.

How can I change or cancel my reservation?

You can cancel your reservation through "My Account". We recommend contacting us by phone if your changes to your booking or cancellation takes place at short notice (48 hours or less).

When will I get a confirmation of my booking?

Most reservations will receive confirmation within minutes after payment takes place. We recommend contacting our Booking Department for last minute reservations (pick-up within 48 hours).

Which car rental companies are compared by Car-Rentals.com at this location?

National Car Rental,Enterprise,Payless Car Rental,Localiza Car Rentals,Green Motion,Dollar Rent a Car,FireFly Car Rental,Sixt,Alamo,Fox Rent A Car,Thrifty,Avis,Budget,Keddy By Europcar,Hertz,Routes,Europcar,MÁS Rent a car,Mex Rent a Car,Nextcar,NÜ Car Rentals,U-Save Auto Rental,Carwiz rent a car,Street Rent a Car,ACE Rent A Car,Economy,OtoQ

Car Rental Cancun

24-02-2019

No problems with the booking

No problems with the booking and a good price but not worth the waiting.

07-03-2025

Very easy website and good

Very easy website and good communication between booking the car and picking it up.

28-02-2025

Great - quick, easy to

Great - quick, easy to use.

25-02-2025

Great

12-02-2025

Great experience

09-02-2025

The overall service was okay

The overall service was okay however receiving emails stating I was late were Incorrect and needs to be rectified in your software it was kind of annoying having them to call the 800 number to clarify the situation.

28-11-2024

Excellent...there were no issues

Excellent...there were no issues to report, other than the SUV that I received...everything went without any hitches or surprises.

28-10-2024

Very straight forward positive experience

Had no problems with CompareCarHire

Had no problems with CompareCarHire.co.uk. Would use them again.

08-09-2024

Will highly recommend

05-09-2024

Everything was very straightforward, I

Everything was very straightforward, I was asked to buy additional insurance by Avis for breakdown etc, so it would have been useful to understand this wasn't included in the quoted price - if it was stated it wasn't obvious. It would be useful for you or the rental companies to provide more information on how pick up and drop offs work at the specific airports. Finding the drop off place a San Francisco was not great, as the address stated and google maps puts them in slightly different places - and the attendant joked that finding the garage wasn't easy.

30-08-2024

Overall very satisfied with the

Overall very satisfied with the rental vehicle and everything other than the lost / stolen item all ok.

20-06-2024

Very satisfying experience, look forward

Very satisfying experience, look forward to using rentals. Com again Seamless and great value

24-05-2024

Easy to use

17-03-2024

Easy to use and fast

Easy to use and fast!